Pharmacy Services consulting

Pharmacists are the end-users of drug development

Sponsors developing complex medicines need expertise to guide clinical trials at the pharmacy level

Drug Matrix Consulting will maximize your success to save time, money, and deliver results at your trial sites

“Making medicine make sense”







 
 

OUR SERVICES

 

Pharmacy Manual Optimization

The Pharmacy Manual greatly impacts a site’s execution and quality.

Create and optimize pharmacy manuals and training materials that are accurate, concise, user-friendly, and written with consideration to pharmacy workflows. These documents will align with pharmacy best practices to ensure correct dosing, preparation, and administration for patient care, resulting in increased compliance and reduced protocol deviations.

Customize Solutions for Site-Specific Issues

Save time, money and frustration with efficiency and effectiveness.

Create effective, site-specific solutions for operational, clinical, and quality issues arising within a pharmacy, enhancing sponsor credibility and support of trial sites.

Translate Drug Content Changes into Clinical Trials

Pharmacists uniquely understand the impact of product changes to drug delivery and end-user workflow.

Advise Product Development Team on implementation strategy and logistics from a pharmacist end-user perspective. Promote collaboration between Product Development and Clinical Operations to implement drug content changes into clinical trials programs.

Refine Drug Information

Details and consistency are what drive safety and execution within the pharmacy.

Provide pharmacy-tailored medical writing and review, ensure drug information is aligned and consistent across all documents (e.g. protocol, IB, pharmacy manual, training materials, patient consent language), and meets healthcare writing standards and guidelines. Reduce the number of reviews for the Product Development Team.


TESTIMONIALS

 

“Zoe ‘translated’ between Product Development and pharmacists. She brought to our group her knowledge about drug administration practices and what is common in clinical settings, experience with the typical logistical roadblocks for making changes, and understanding concerns of both ClinOps and PDM. She helped us understand that saying ‘change this’ isn’t a magic wand and was able to help us communicate and figure out the best way to make it happen with ClinOps. It would have been nearly impossible for us to keep up with the core work of the PDM team while also fully supporting ClinOps without her.

— Elissa Grzincic Sr. Scientist
Nektar Therapeutics

 

“Before Zoe, we would have cross-functional reviews of almost anything regarding drug product. Zoe was able to swiftly make decisions which not only saved our team time but also brought confidence with the decision. She was basically the encyclopedia of all things pharmacy. She streamlined the pharmacy manuals so they were more manageable and was also a great resource to connect with site pharmacists with issues. They felt comfortable speaking with her because of her background.”

— Coco Pascale Sr. Clinical Trials Manager
Nektar Therapeutics

 

Zoe Ngo, Pharm.D.

 
 

Pharmacy Services subject matter expert

Accomplished Pharmacy Services consultant with over 18 years of experience as a clinical investigational immuno-oncology drug pharmacist. Proven success as a subject matter expert bridging a cross-functional matrix environment to optimize drug development processes for best pharmacists’ end-user outcome. Strong ability to create and optimize pharmacy manuals and training materials that are accurate, concise, user-friendly and aligned with pharmacy best practices. Experience advising implementation strategy and logistics on drug formulation and development.

 

Pharmaceutical Service | Patient Care | Clinical Trials | Immuno-Oncology | Investigational Drugs

Medical Writing | Implementation Logistics | Cross-functional Teams | Drug Formulation | Training